Now, really think about the difference for a minute. My guess is that most everyone would say that
they are “Automated”. There’s probably
an EDI service that downloads Purchase Orders from the retailer into an
Accounting System or ERP System, and it probably also sends back documents to
the retailer like Acknowledgement, Confirmation, ASN and invoice. There’s also probably shipping software that
creates shipping labels and feeds back the tracking number. So, there are at least three (3) different
pieces of software in the process with at least a few manual touches or
interventions needed to keep everything on track. AND the number of hours your team can work is
usually limited, as well.
Now, what’s different about “Autonomous”? Well, the definition of autonomous is: “Performed
by a device capable of operating without direct human control”. Here’s how that relates to order processing:
Receiving orders from your customer retailers
and e-tailers in real-time
Managing all of their EDI transactions (i.e.
846, 850, 855, 856, 860, 997, etc.) with that retailer / e-tailer without a 3rd
party company to retrieve, translate, send the data
Creating Sales Orders or Invoices in your ERP /
Creating the custom branded 3rd party
Packing Slips required by each retailer / e-tailer
Creating Carrier Shipping Labels, BOL and/or
UCC128 Labels based on the PO received
Sending the Picklist to the warehouse, as well
as all required shipping documentation, for pick, pack and ship operations
Tracking the shipment through that Carrier and
communicating delivery status
Processing orders 24 hours per day, 7 days per
week, even when no one is in the office
Achieving all of this WITHOUT EDI Document Cost
Achieving all of this with one, low cost
software platform that maximizes your existing investment in an ERP or
AUTONOMOUS order processing also enables an order to be
processed through all of these steps in as little as 6 seconds.
Here’s another aspect to consider when balancing “Automated”
versus “Autonomous”. Do you have an
order processing team that works 24 hours a day, seven days a week for the cost
of one part-time Customer Service Representative? Probably not, but this is what an Autonomous
Order Processing Solution gives you.
And, you do not need to have a one size fits all solution. It’s
configured to your processing work flow.
is that AUTONOMOUS ORDER PROCESSING SOLUTION.